Content of the seminar
- Definition and intention of customer orientation
- Human factor - 8 interactions
- Functioning of perception and its importance in customer interaction
- Positive thinking and positive speech
- Stupid customers do not exist!
Curriculum Vitae
Customer focus
- Details
- Parent Category: Curriculum Vitae
- Category: Professional Development
- Organization: Media Markt Region Berlin
- Start Date: 2003-08-12
